Tutor.com

Visit tutor.com >

The Library now offers free, online tutoring and career help from Tutor.com. This new service will provide more in-depth homework help and career assistance to children, teens, and adults in our community.

Tutor.com, a Service of The Princeton Review, provides free online tools and testing resources, and 1 to 1 assistance with expert tutors for homework help, test prep, projects, essay writing, research papers, resume creation, job searching, and study skills coaching.

Tutors don’t give the answers or complete the homework. Instead, tutors help students, adult learners and job seekers understand the concepts so they can find the answers on their own.

For a quick introduction, watch this video.

FAQ

Q: How do I get started?

Be sure to have your library card number handy. Click on this Tutor.com link, enter your library card number, and you will be in the Learning Suite.

Create an Account –For first time users, create a free account. Accounts are needed to meet with a tutor or to submit a paper for review, drop off a math question, or take a practice quiz or access other test preps.

Without an account you can still access the SkillsCenter Resource Library that has links to general websites, worksheets, and other tools. But to get the most out of the Tutor.com Learning Suite, a free account is needed.

Q: How do I get started if I’m an All Ready Access member?

All Ready Access (ARA) (https://www.dcls.org/AllReadyAccess) members should use your ARA barcode and your PIN to access tutor.com – the ARA barcode is your student ID with the prefix that denotes which school (or school district) you attend. Their PIN is set to the last four digits of the student ID number when the account is created.

For help with signing in please call 717-652-9380 x 2.

Q: How to create a free account?

To get the most out of the Tutor.com Learning Suite, a free account is needed. At the top right of the screen, is the link to Create an Account. If you already created an account, use the Sign In link to enter your username and password.

To create an account:

Click the Create an Account link.
Enter a first name.
Enter an email address.
Create a password and confirm the password.
Enter a date of birth (DOB) – this is necessary because Tutor.com adheres to the Federal Child Online Privacy Protection Act (COPPA) regulations.

Q: Is there an App to access Tutor.com?

You can access Tutor.com using any computer or mobile device with Internet access. For mobile devices, Tutor.com has an app called Tutor.com To Go. The App is free and available for Android devices through Google Play or for iOS devices through the Apple App Store.

Q: When are Tutors available?

The Tutor.com service has tutors available from 2 pm to 9 pm Monday through Sunday. Tutor.com is closed on New Year’s Day, Independence Day, Thanksgiving, and Christmas Day.

To connect with a tutor, click on the Connect Now button, fill in the online form to let the tutor know the topic, grade, how best to communicate with you (chat or combination of chat and voice*), language (English or Spanish), and your specific question. Then click on the Connect Now button again. If the question is long, you can upload a file.

*For voice chat, a microphone and speakers or a headset is needed.

Q: What if I need help at times when tutors are not available?

The tutor service is available from 2 pm – 9 pm Monday through Sunday. But when the tutors are not available you have other options.

You can upload an essay, resume, or cover letter to be reviewed. A tutor or writing coach will respond by email within 12 hours.
You can drop off a math question. A tutor will email with explanations within 24 hours.
Try a practice quiz related to the topic in question, i. e. algebra.
Check the Other Tools list for test prep and videos.
Look at the SkillsCenter Resource Library for links to view study resources, other test pre resources, or career resources. This can be found at the bottom of the Tutor.com Homepage.

Q: Are the tutors knowledgeable about my homework topic and study needs?

“The Tutor.com tutors are screened experts and include certified teachers, college professors, graduate students, select undergraduates from accredited universities and other professionals.” To find out more, click here.

Q: How does Tutor.com provide a safe and secure environment for students, especially children?

Every tutor is screened, and background checked. To find out more, click here.

Q: What subjects can Tutor.com help me with?

Tutors can assist with studying, test prep, writing assignments, and homework help in more than 40 subjects in Math, English, Science and Social Studies. For a complete list of subjects covered by the various tutors, see the complete list.

Q: Other questions about the tutors

Before working with a tutor, fill out the online form explaining the question that you have, your grade, etc. That information helps Tutor.com provide the tutor who can best assist you. After the session with a tutor, you can rate and leave a review about your session.

–If you liked your tutor and want to work with them again, ou can add tutors to your Favorites list. If you need to meet with a tutor but your favorite tutor is helping someone else, you can wait in line, or let Tutor.com find another tutor to help.

–If your tutor is unable to help you, let them know and they will be happy to transfer you to another tutor right away.

Q: Questions about using the online whiteboard and other classroom features?

To get more information about communicating with the tutor, using the online whiteboard, sharing files, getting a session’s transcript and more, click on this link.

Q: Questions about using My Account?

This screen shot will give information on things you can do in My Account:

Q: What is Tutor.com’s relationship with Princeton Review?

In 2014, Tutor.com acquired The Princeton Review company. Princeton Review is a leading test preparation and college admissions services company.

Q: Need Tech Support?

Check this link for various Tech Support help. If you are losing your connection to the tutoring session, you can also call (800) 411-1970.

Q: Need Customer Support?

You can send Tutor.com an email. Click on this link and you will be taken to a form for sending an email. When asked on the form for the Account Type, select “I connect through my local library”. Then complete the form and submit.

You can also call (800) 411-1970 and Choose Option 1. Representatives are available Monday through Friday from 9 am to 8 pm Eastern time.

Notification