If you are still unable to log into your account, report the problem to us using our online web form.
You can retrieve your PIN three ways:
*To protect your account and personal privacy, only the library cardholder can retrieve their PIN, or in the case of a juvenile, the parent/guardian that signed for the juvenile library card.
Modify Personal Information
If your name has recently changed, please visit your local library location with photo identification that verifies your new name. You will need to fill out a new library card registration to update your account.
We use three ways to notify you about changes to your account, overdue materials and items you have on hold: email, phone or mail. If you would like to change your current notification method:
If you cannot find your library card, please contact us immediately. A staff member will deactivate the lost card right away to prevent unauthorized use. To receive a replacement card you will need to visit us at one of our eight library locations with photo identification and we can issue you a new card right away. There is a $2 fee to replace lost cards.
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