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If you are still unable to log into your account, report the problem to us using our online web form.
You can retrieve your PIN three ways:
*To protect your account and personal privacy, only the library cardholder can retrieve their PIN, or in the case of a juvenile, the parent/guardian that signed for the juvenile library card.
You can change your PIN three ways:
*To protect your account and personal privacy, only the library cardholder can change their PIN, or in the case of a juvenile, the parent/guardian that signed for the juvenile library card.
For Address and Phone changes:
For Email changes:
*This option is only for library users who currently receive email notification. If you do not receive email notification but want to, please read the “How do I change my library notification method?” section below.
If your name has changed:
If your name has recently changed, please visit your local library location with photo identification that verifies your new name. You will need to fill out a new library card registration to update your account.
We use three ways to notify you about changes to your account, overdue materials and items you have on hold: email, phone or mail. If you would like to change your current notification method:
If you cannot find your library card, please contact us immediately. A staff member will deactivate the lost card right away to prevent unauthorized use. To receive a replacement card you will need to visit us at one of our eight library locations with photo identification and we can issue you a new card right away. There is a $2 fee to replace lost cards.
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